Privacy Policy

Effective Date: August 14, 2025

Welcome to https://chatbot.spacetreedynamics.com. This Privacy Policy explains how we collect, use, and protect your information when you use our services, including our chatbot and related features on https://bot.spacetreedynamics.com and any associated subdomains.

1. Information We Collect

We may collect the following information from Visitors and Authorized Customers:

Name, email address, phone number
IP address, device and browser information
Business details (if applicable)
Any data you provide through forms or chatbot interactions

2. How We Use Your Information

We use your information to:

Provide and improve our services
Respond to inquiries and support requests
Send service-related communications
Ensure compliance with legal and security requirements

We do not sell or rent your personal data to third parties.

3. Google API Limited Use Disclosure

Our application may integrate with Google Workspace APIs to provide enhanced features. Our use and transfer of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements. Data obtained from Google APIs is used solely for user-facing features within our app and is not shared with external services or used for advertising.

4. Cookies and Tracking

We use cookies to enhance user experience, analyze usage, and ensure security. You can manage cookies through your browser settings.

5. Data Sharing

We may share information with trusted third-party service providers (e.g., payment processors, hosting providers) only to the extent necessary to provide our services. We may also share data to comply with legal obligations or enforce our terms.

6. Data Security

We implement reasonable security measures to protect your information. Sensitive data (like payment details) is encrypted during transmission and never stored on our servers. However, no system is completely secure, and we cannot guarantee absolute security.

7. Your Rights

You may:

Request a copy of the personal data we hold about you
Update or correct your information
Request deletion of your data
Withdraw consent for data processing

To exercise these rights, contact us at the email below.

8. Contact Information

If you have questions about this policy or wish to delete or update your data, please contact us:

Email: info@spacetreedynamics.com
Address: Head Office, 11/948-Edathumpadikkal Vattathuvayal, Meenangadi (PO), Wayanad-673 591
Phone: +91 08281 900109

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.